Archive for the ‘Microsoft Exchange’ Category

3 Things for Your Firm to Consider in 2014

Tuesday, November 19th, 2013

My dog – a one-year-old super-high-energy Weimaraner – is noisily cavorting through the office. This distraction, oddly, turned my thoughts to the IT dogs that are soon to wreak havoc (if they haven’t already) in many law firms.

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Posted in Microsoft Exchange, Uncategorized, Windows 7 | No Comments »

How to change Exchange integration options without Outlook Installed in ProLaw

Tuesday, June 4th, 2013

Normally, even if you have the correct permissions, you cannot change the Exchange integration options in ProLaw unless Outlook is installed on your computer.  It is possible to adjust the registry to allow you to change these permissions without Installing Outlook.

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Posted in Microsoft Exchange, ProLaw Case Management | No Comments »

Add Full Access to all existing and new mailboxes in Exchange 2010

Tuesday, June 4th, 2013

To Setup Groupware, you need to provide the agent account with full access to all existing mailboxes in Exchange.  You will also need to add this access to all new users you create.  it will save time to provide that service account access to all existing and future mailboxes.  The commandlet in the administration guide does not work correctly, so use the following:

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Posted in Microsoft Exchange, ProLaw Case Management | No Comments »

ProLaw dockets not syncing to Exchange for one or more users

Tuesday, June 4th, 2013

A recent issue at a firm occurred when one user who entered dockets into ProLaw found that they were not syncing to Exchange.  It was only for this one user, and the groupware agent was running without error for other users as well.

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Posted in Microsoft Exchange, Outlook 2010, ProLaw Case Management | No Comments »

Outlook OSTs reaching max with SBS 2011?

Thursday, February 7th, 2013

We had a recent issue at a client where users were not getting their mail unless they closed Outlook and reopened it.  Upon searching, we found that some users were reaching the default limit of 50gb for their OST files.  This was strange since they had mailboxes that were well under 10gb.  Upon further inspection the only item that stuck out was the other connected accounts that you could not close, and were not listed on the accounts settings.

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Posted in Microsoft Exchange, Microsoft Office 2010 | No Comments »

Outlook Not Showing Attachments, but OWA Is Showing Attachments

Thursday, April 19th, 2012

Microsoft Exchange 2010 standard
Outlook 2007


User receives an email with attached files, but files aren’t showing in Outlook (2007). User notices that the attachments are visible on their iPhone and also in OWA. The email in Outlook (2007) shows the size to be with attachments.

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Posted in Microsoft Exchange, Technical | No Comments »

Stage Exchange Backup Exec Restore Job to Alternate Path

Thursday, March 1st, 2012

An Exchange user accidentally SHIFT+Deleted an important Outlook Inbox subfolder with numerous subfolders of its own. There is a full nightly Exchange backup with Symantec Backup Exec 2010 R2 on tape. The Exchange 2010 database is installed on the D-drive of the server with 840 GB of free space—more than enough for staging. (Staging is the Backup Exec process of restoring the entire Information Store in order to pluck and restore the necessary mailbox items.) I ran the job configured to restore to the original location. After about 30 minutes, the restore job failed with error code E000848F “The path on the media server for staging temporary restore data when restoring individual items from tape ran out of disk space.”

Posted in Backup and Restore Solutions, Microsoft Exchange | No Comments »

Recovering data from Microsoft Exchange 2007

Tuesday, November 15th, 2011

Recently, I ran into an issue where a piece of software that integrates with exchange had “merged” some of the user’s contacts resulting in many contacts going missing from the accounts.  There are various ways to resolve this from backups, and I’ll mention three in this post.  Due to the issues with this particular setup, I will only go into details for the third option which is what was done.

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Posted in Microsoft Exchange, Technical | No Comments »

Have you ever received ProLaw Event reminders from past events?

Monday, June 27th, 2011

If you have ProLaw integrated with your Exchange server, you may have had event reminders emailed to you for past events.  This can be triggered through many different events, the most common being a new smart phone device syncing with a calendar.  This changes the “fingerprint” on the ProLaw event, and if Bi-Directional events are turned on, ProLaw thinks its new and emails all the people associated with that event!

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Posted in Microsoft Exchange, Microsoft Office 2010, ProLaw Case Management | No Comments »

Is your Exchange Server Healthly?

Monday, May 9th, 2011

Many Exchange Servers are  turned on and ignored. When they go down, you find out that the outage could have been prevented with just a little bit of maintenance. There is a certain level of maintenance that should be done on a daily, weekly & monthly basis. Below are links to the Exchange 2003, 2007 & 2010 operations check lists I recently located on the Microsoft support site.

Posted in Microsoft Exchange | No Comments »

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